Alert: Due to the impact of Covid-19, some delivery services are experiencing slight delays. We are working with them to ensure you get your items quickly.
Shipping & Delivery
Delivery options
All orders are delivered using our shipping method best for your country. As we stock inventory in various warehouses across the globe, we will select the most efficient method of delivery for you. Our delivery options include USPS for United States orders and Royal Mail for United Kingdom orders.
Countries we currently deliver to
- United States
- United Kingdom
- Other European Countries: Germany, France, Italy, Spain, Netherlands, Ukraine, Poland, Belgium, Czech Republic, Latvia, Portugal, Sweden, Hungary, Belarus, Austria, Switzerland, Bulgaria, Denmark, Finland, Slovakia, Estonia, Croatia
- Also: Canada, New Zeland, Australia, United Arab Emirates
Shipping time
We aim to ship your item out to you within 1-3 days.
Delivery time
Delivery typically takes between 5 – 15 business days (excluding shipping time) unless stated otherwise on the product page. Please note: we aim to deliver for items quicker than expected. Please note: Canada & United Arab Emirates can take an additional 5 days.
Discreet Shipping
All the orders shipped from any of our warehouses across the globe are 100% discreet. There will be no invoices, images or anything similar. This can be the little secret nobody will know about, except you of course.
Delivery address
Please ensure the delivery service is able to access your shipping address. If you select a shipping address with no way for the driver to get the package to you successfully, you will need to contact your local post office directly after the failed delivery attempt(s). We are not responsible for lost/stolen packages once they are handed over to the delivery service, but we will do our best to help investigate and resolve the issue. We will help to get your package found or replaced by the delivery service (if lost in their possession).
Customs
We’ll work hard to ensure your package doesn’t experience any issues that could delay your delivery. If we our out of stock from your local warehouse and need to ship from a warehouse located in a different country, we unfortunately cant guarantee you wont experience delays or be charged duties or another fee. please note addition fees is a rare occasion. We will always work with you to try resolve any issues, we can’t and don’t take any responsibility for any dealing with the customs service in your country.